This Privacy Policy outlines how Lion Head Properties Limited (trading as The Old Yard Tapas Bar) collects, uses, processes, and protects your personal data when you visit our website, book a table, or purchase and use our E-gift cards. We are committed to protecting your privacy in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller
The data controller responsible for your personal information is Lion Head Properties Limited, operating at 98 Bondgate, Darlington, DL3 7JY. If you have any questions regarding this policy or our data management practices, please contact us at Bookings@tapasbar.co.uk.
2. Information We Collect
We may collect and process personal data that you provide directly to us. This includes:
- Contact Information: Name, email address, postal address, and telephone number.
- Transaction Details: Information relating to E-gift card purchases, reservation choices, and billing details.
- Usage Data: Details of your interactions with our online platform and booking systems.
3. E-Gift Card Processing via Toggle
Our E-gift card platform and voucher fulfilment services are securely managed by our trusted third-party provider, Toggle Software Services UK Ltd. When purchasing an E-gift card, your transactional data is collected and processed through Toggle systems to ensure secure voucher generation, activation, and management. Toggle processes this data strictly in accordance with our instructions and proper privacy standards.
4. How We Use Your Data
We use your personal data for the following lawful purposes:
- To manage table bookings, venue hire, and live music event listings.
- To process voucher sales, monitor activation statuses, and track voucher expiry dates.
- To communicate with you regarding your bookings or customer service queries.
- To prevent unauthorised access, fraud, or misuse of our E-gift cards and online systems.
5. Data Retention & Security
We implement robust technical and organisational security measures to keep your data safe. Personal information linked to voucher activation or reservations is retained only for as long as necessary to fulfil the transaction, comply with statutory legal obligations, or until the relevant voucher expiry term has lapsed.
6. Your Data Rights
Under UK data protection laws, you possess the right to access, correct, or request the erasure of your personal data. You also have the right to restrict processing or lodge a formal complaint with the Information Commissioner’s Office (ICO).
7. Contact Details
For any data protection requests or enquiries, please reach out to us directly:
Company Name: Lion Head Properties Limited
Trading Address: 98 Bondgate, Darlington, DL3 7JY
Telephone: 01325 467 385
Email: Bookings@tapasbar.co.uk